Prophet Services

Our Professional Services team offers options to assist with the deployment and implementation of the Prophet development and production environments.  Our team brings together a wealth of Prophet experience from both the Life Insurance industry and consultancy. You can count on our expert team to ensure you have a deployment and implementation strategy that meets the expectations of your end users and your management team.

Click here for an overview of our services offering.

Actuarial Consulting
SunGard’s experienced Actuarial Consultants ensure that your business requirements are successfully modelled and optimised within iWorks Prophet. Services include:

Technical Consulting

SunGard Technical Consultants ensure the successful integration of iWorks Prophet into your environment.  Mature processes developed over years of repeatable implementations bring a pain-free roll-out/transition. Services include:

Project Management

Prophet can offer a dedicated Project Manager with a sound project management methodology to work in partnership with you.  The Project Manager is responsible for planning, risk mitigation, communicating status and delivering against all objectives.

Training
We would like all of our customers to be able to make full use of the functionalities and features offered by iWorks Prophet. To enable you to learn about the extensive range of facilities for all types of actuarial calculations that iWorks Prophet provide, we have designed a number of training courses, set at varying levels of expertise. Training is provided by our Prophet experts and it offers the perfect environment to develop, update or refresh your Prophet knowledge as well as the opportunity to share experiences with other users.

  • Standard Courses
    SunGard runs a selection of standard courses designed to train users on particular aspects of iWorks Prophet. As such they are intended to complement our service of providing company-specific, tailored training. These courses are available to all our Prophet clients around the world.
  • Tailored Courses
    We will partner with you to develop a comprehensive training course with your specific goals in mind. This may involve creating a tailored course that is made up of a combination of subjects from the various standard courses, or indeed a brand new one that is created to match your needs.

Quality Assurance
Our Acceptance Testing service will help you mitigate the risk of systems change in the most efficient manner possible. The implementation of the proven SunGard testing methodology will enable you to minimise issues and maximise quality.

Prophet Managed Cloud Service
The iWorks Prophet Managed Cloud Service is a full integrated and globally available platform giving you better cost management, improved performance and the high-quality support you would expect from SunGard as a single service provider.

FIS Insurance Thought Leadership

Today, insurers around the world face a common challenge – to grow the business while remaining profitable. Uncertain economic conditions, regulatory pressures, operational inefficiencies, and the need for improved transparency and risk management only add to the complexity of this task. To help drive the business forward, an insurer needs the right technology solutions supported by the right team of experts. For over 30 years, FIS Insurance has developed the expertise, processes and dedicated resources to help insurers deliver products to market faster, support regulatory changes, reduce costs and increase efficiencies.

Click here to hear more from our experts.