Supported Versions

Corporate 057

Product Support

To ensure the best product experience and best service, we encourage our clients to keep their systems up to date. Please note the following:

  • Mainstream support for Prophet 2019 Q2 ceased on 1 June 2022

Note: While FIS generally endeavours to follow the support plans on this web page, all time plans, in particular release dates and end of support times, indicated here are indicative only and FIS reserves the right to change these plans at any time without notice to clients. Binding end of support times for versions of our solutions are normally set out in the license and support contracts with our clients or can be agreed separately upon request.

Prophet Version Support Information:

PP / PE Version        Release Date         End of Support   
2019 Q2 12 July 2019 Out of Support
2020 Q2 29 May 2020 1 July 2023
2021 Q2 30 June 2021 31 March 2024
2022 Q1 31 March 2022  31 December 2024
2022 Q4 December 2022  

This includes Glean, DCS, PRD, PP & PE API, PQA and Excel Reporting.  

IDR Version Support Information:

IDR Version Release Date End of Support
2020 Q1 28 February 2020 Out of Support
2020 Q2 15 June 2020 1 July 2023
2020 Q2 SP1  22 January 2021 1 July 2023
2021 Q2 30 June 2021 31 March 2024
2022 Q1 31 March 2022  30 June 2024 
2022 Q2 June 2022  
2022 Q4 December 2022  

PCC Version Support Information:

PCC Version Release Date End of Support
2020 Q1 3 April 2020 Out of Support
2020 Q2 15 June 2020 1 July 2023
2020 Q2 SP1  11 September 2020 1 July 2023
2021 Q2 20 July 2021 31 March 2024
2022 Q1 12 May 2022   31 December 2024
2022 Q4 December 2022  

Prophet Orchestrator Support Information:

PO Version Release Date End of Support
2022 Q3 July 2022